In this Man VS Machine training video, instructors Melissa McKiernan and Karen Pfeiffer emphasize the importance of prioritizing patient well-being during rescue operations, advising communication and empathy, considering the patient’s perspective, addressing anxiety and pain management, and advocating for administering pain medication when necessary to ensure humane treatment. Here is the transcript:

VIDEO TRANSCRIPTION:

Don’t do more harm to the patient.

I know we all get out there and we’re like “Oh my God, they’re trapped. We’ve got to get them out. Stuff like that, but think about the person on the other end.

They’re scared. It hurts like hell. Talk to them. They are people. Unless they’re unconscious. But even talk to them too talk to them to. They, you know, there’s studies that say they still can hear you.

Think about if you were on the end of that injury or how you would want to be treated. You would want some pain medicine before we started cutting, you know, tell a patient everything you’re doing. A big part of shock the patient is in, is anxiety. But 20 minutes into cutting them out, they may start freaking out and telling you they’re seeing people.

Well Why? Is that because they’re losing blood? Is it that they have a head injury? Get a baseline and talk to them because they will change in front of you.

Pain management. Like I talk about stuff with other things like this stuff hurts. So like if your arm is missing, I would want pain medicine so I know you guys don’t do it, but let the medic, someone who’s there get in there and give them something, because that hurts.